How To Activate Biometric Devices Windows 7
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HP Notebook PCs - Troubleshooting a Fingerprint Reader (Windows seven, Vista, XP)
The components of the fingerprint-based security arrangement are designed to work on specific estimator models and with specific operating systems. The fingerprint device commuter and the access managing director for the original configuration of your computer are available on the HP support web site.
alert:The drivers and programs available for ane model are non compatible and do not piece of work with other models.
If you choose to change the operating system, the default fingerprint reader drivers and programs provided by HP for your computer model might not be uniform, and the fingerprint reader will not work as a result. When searching for drivers and software, you must use the specific production number of your computer. Run into HP Notebook PCs - Locate the Notebook Product Number or Model Number.
Update the BIOS
If your notebook has a fingerprint reader, then it uses a version of BIOS with biometric support. This allows other hardware and software to support the fingerprint reader. For all-time functioning, bank check HP Software and Driver Downloads for BIOS updates for your specific model.
To bank check your current BIOS version:
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Press the Power button to kickoff the figurer, then printing the F2 central and select System Information from the listing.
The BIOS version is displayed.
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Annotation the current BIOS version.
To look for BIOS updates:
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Select the operating arrangement currently on the computer, ringlet downwardly, then expand BIOS.
The latest BIOS version download is listed.
If the BIOS is up-to-date, see if biometric support is enabled.
Enable biometric back up
Some types of BIOS allow you to enable or disable individual hardware components. The biometric device is the hardware that controls the fingerprint reader. Depending on the model number of your reckoner, at that place are options in the BIOS to plough the biometric device on and off.
To cheque your BIOS for biometric support and enable it:
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Press the Power button to start the computer, and press the F10 key to open the BIOS setup utility.
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Nether System Configuration, look for a Biometric Device selection; if information technology exists, enable information technology.
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Press F10 to save this setting and restart the computer.
If a biometric option does not exist in your BIOS, then the fingerprint reader is always enabled. Next, come across if Windows supports the fingerprint reader.
Check for Windows support
Once BIOS provides access to a device, Windows displays the device name and its associated commuter in the Device Manager. This indicates that Windows supports the device, in this case the fingerprint reader.
To see if Windows supports the fingerprint reader on your figurer:
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Click Starting time, type device in the search field, and then select Device Manager from the search results list.
Figure : Search results list
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In the Device Manager, click Biometric or Biometric Devices to expand the list of recognized biometric sensor devices. The fingerprint sensor is listed as a Validity Sensor or AuthenTec Sensor, depending on the model number of your computer.
Figure : Biometric Validity Sensor
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If at that place is no Biometric entry, then Windows cannot identify the fingerprint reader hardware. This is because the hardware may not be installed on the notebook, or it may be damaged. Contact HP for technical support or repair service.
If at that place is a Biometric entry, then Windows supports the device.
To make certain the Windows device driver for the fingerprint reader is up-to-appointment; follow the steps in Updating the device driver.
Clean the fingerprint reader
Y'all should periodically clean the fingerprint reader sensor to remove dirt and oil.
caution:Exercise not utilize a wet cloth because moisture may damage the sensor. Practice not use a paper towel because the paper may scratch the surface of the sensor.
note:Before using the fingerprint reader, be sure that your fingers are make clean.
Wipe the surface area with a soft cloth, dampened with an ammonia-based glass cleaner.
Press the sticky side of a piece of adhesive cellophane tape on the sensor and so skin it away to collect the dust and dirt particles.
Update the device driver
The fingerprint reader hardware requires a device commuter to allow software to control it. For all-time performance, cheque HP Software and Driver Downloads for device driver updates for your specific model. Depending on the model, HP computers utilize Validity or AuthenTec drivers.
To update the fingerprint reader device driver:
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Identify the version of the fingerprint reader device driver currently installed. Open the Device Manager, and and then aggrandize the Biometric list of recognized sensor devices.
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Correct-click the device, and so select Properties. Select the Driver tab. The driver version is displayed.
Figure : Sensor driver version
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Select the operating system currently on the figurer, ringlet down, and so expand Drivers - Keyboard, Mouse and Input Devices. The fingerprint sensor commuter is listed. Note the version number and date.
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If the driver available on the web site is a afterward version, download and install it. If the installed driver is the same version, right-click the device driver, so select Update driver software to refresh the driver.
If your device driver is up-to-appointment, see if your access manager software is compatible with your fingerprint reader.
Update the fingerprint reader software
The fingerprint reader software (usually referred to as the access managing director software) uses the fingerprint device driver to capture a fingerprint prototype and then control access to the logon accounts that you set up. Logon accounts incorporate user'due south names and passwords for secure applications and spider web sites that you annals with the access manager. One time a logon business relationship is registered and y'all have enrolled a fingerprint in the access director, you can use your fingerprint to log into those applications and web sites.
Depending on the model and the yr it was purchased, HP provides a number of access manager applications. Employ the table below to determine which access manager software was available at the time the estimator was purchased.
| HP Fingerprint Reader Software | |||||
| Software Name | 2007 | 2008 | 2009 | 2010 | 2011 |
| Verisoft Access Manager | | | - | - | - |
| HP Security Suite | | | - | - | - |
| Digital Persona Fingerprint Reader | - | - | | | - |
| HP ProtectTools Security Director | - | - | | | |
The access manager software is designed to piece of work on specific models and operating systems. You need to update it for the original configuration of your notebook on the HP back up web site.
To update your fingerprint reader's access manager software:
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Select the current operating organization, and then curlicue down to Software - Security, and expand the listing. The fingerprint access managing director software is listed. Note the version number and engagement.
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If the access managing director software available on the web site is newer than the version installed on your notebook, download and install it.
After updating the access managing director, run into the admission managing director online help for information on setting it up.
Observe new device drivers if you changed operating systems
The fingerprint device drivers and security software are designed for specific operating system. If you choose to change the Bone, you lot may have trouble setting upward the fingerprint reader again. The following information may assist troubleshoot problems.
If irresolute to XP, some security applications (such as SimplePass and Digital Persona) practice not accept an XP version. You will have to locate and purchase a third party security program.
Source: https://support.hp.com/hr-en/document/c02519007
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